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California Complaint Center |
| Where To Go If You Have Complaints or
Concerns |
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California Department of Insurance
Takes consumer complaints about insurance companies
800-927-HELP (4357)
Out-of-State Caller
213-897-8921
www.insurance.ca.gov |
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California Department of Public Health
Licensing and Certification
Takes complaints on quality of medical care
800-236-9747
www.cdph.ca.gov
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California Division of Occupational Safety & Health (Cal/OSHA)
Takes complaints on health & safety violations in the workplace
415-972-8670
www.dir.ca.gov |
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Health Insurance Portability and Accountability Act
(HIPAA)
Takes complaints on violations of information privacy rights
800-368-1019
http://www.hhs.gov/ocr/privacy/psa/complaint/ |
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HMO Help Center
Provides information on California health plans and takes
complaints about patients’ rights violations
888-466-2219
http://www.dmhc.ca.gov/
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Joint Commission on Accreditation of Healthcare Organizations (JCAHO)
Takes complaints on healthcare organizations and provides information on patient care standards
800-994-6610
www.jcaho.org
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Office of Statewide Health Planning
& Development (OSHPD)
Takes complaints on unsafe healthcare buildings
916-654-3391
www.oshpd.ca.gov |
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